INTRODUCTION AND GENERAL TERMS

This website is operated by Spice City, a division of Rocklands Trading Corporation. Throughout the site, the terms “we”, “us” and “our” refer to Spice City. Spice City offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using the online store and Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Spice City (operated by Rocklands Trading Corporation) disclaims liability for any damage, loss, or expenses, whether direct, indirect, or consequential in nature, arising out of or in connection with the use of the website, online store and/or any content therein unless otherwise provided by law.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that the device on which you are viewing the products will display any colour accurately, and that colours or shades may differ from the actual product.

AGREEMENT OF SALE

All goods sold remain the property of Spice City (Rocklands Trading Corporation) until full payment has been received. Ownership and risk in the goods will only pass to the customer once payment is made in full.

Stock of all products on offer is limited, and pricing may change at any time without notice to you.

When products are no longer available after an order has been placed, Spice City will notify you and you will be entitled to an exchange or refund of any amount already paid by you for such goods.

PROCESSING OF PURCHASES

Orders are processed within up to 2 working days, subject to order volume and receipt of payment.

Delivery times and costs are clearly communicated at checkout.

Delivery is only available within the Republic of South Africa. Certain remote or restricted areas may be excluded by the designated courier.

Please ensure all delivery details are accurate. We cannot take responsibility for delays or failed deliveries due to incorrect information.

DELIVERY DISCLAIMER

Estimated delivery times are provided as guidelines only and may be affected by factors outside our control, such as courier delays, weather conditions, or peak periods.

Once your order has been dispatched, Spice City (Rocklands Trading Corporation) is not liable for any delays, damages, or losses caused by third-party couriers.

Tracking details (where available) will be provided to help you monitor the progress of your delivery.

If you experience any issues with a delivery, please contact us — we will assist wherever possible.

ERRORS IN DESCRIPTION OR PRICE

While we strive for accuracy, Spice City reserves the right to correct any errors in product descriptions or pricing.

If an incorrect price is listed, Spice City will notify the customer and provide the correct price. No contract is formed until the customer accepts the corrected price.

We are not obligated to supply goods at an incorrect price due to typographical or pricing errors.

VARIATION

Spice City (Rocklands Trading Corporation) may, in its sole discretion, change this agreement or any part thereof at any time without notice.

PAYMENT OPTIONS

Payment may be made via Visa, MasterCard, and American Express credit or debit cards.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of South Africa.

COMPANY IDENTIFICATION

Spice City (a division of Rocklands Trading Corporation)
24 Reen Ave, Athlone Industria, Cape Town, 7764
📞 Phone: 021 699 0554
📧 Email: online@spicecity.co.za
🌐 Website: https://spicecity.co.za